Front incident

Shared inboxes not visible in the mobile app

Resolved after 2 hours 9 minutes, affecting App, on February 18, 2026.

monitoring Feb 18, 2026, 04:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 18, 2026, 02:59 PM UTC
Resolved
Feb 18, 2026, 05:08 PM UTC
Duration
2h 9m
Detected by Pingoru
Feb 18, 2026, 02:59 PM UTC

Affected components

App

Update timeline

  1. investigating Feb 18, 2026, 02:59 PM UTC

    We are currently investigating this issue.

  2. identified Feb 18, 2026, 03:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 18, 2026, 04:01 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 18, 2026, 04:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 18, 2026, 05:08 PM UTC

    This incident has been resolved.

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