Front incident
Delays receiving emails from Gmail and Office channels in [us-west-2]
Resolved after 2 hours 53 minutes, affecting Gmail and O365, on February 23, 2026.
Delays are resolved for both Gmail and Outlook channels. We're continuing to monitor to ensure we're at a stable steady-state.
Affected components
Update timeline
- investigating Feb 23, 2026, 03:17 PM UTC
Some customers are experiencing delays in inbound messages being received from Gmail and Office channels (typically 2-4 minutes of delay). We are currently scaling up our systems to address this.
- investigating Feb 23, 2026, 03:51 PM UTC
Delays have been reduced, but remain slightly elevated. We are continuing to investigate.
- investigating Feb 23, 2026, 04:36 PM UTC
Office delays have been resolved. Gmail delays have reduced further (to approximately 1 minute).
- monitoring Feb 23, 2026, 04:48 PM UTC
Delays are resolved for both Gmail and Outlook channels. We're continuing to monitor to ensure we're at a stable steady-state.
- resolved Feb 23, 2026, 06:10 PM UTC
This incident has been resolved.
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