Front incident

Delays receiving emails from Gmail and Office channels in [us-west-2]

Minor Resolved View vendor source →

Front experienced a minor incident on February 23, 2026 affecting Gmail and O365, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 03:17 PM UTC
Resolved
Feb 23, 2026, 06:10 PM UTC
Duration
2h 53m
Detected by Pingoru
Feb 23, 2026, 03:17 PM UTC

Affected components

GmailO365

Update timeline

  1. investigating Feb 23, 2026, 03:17 PM UTC

    Some customers are experiencing delays in inbound messages being received from Gmail and Office channels (typically 2-4 minutes of delay). We are currently scaling up our systems to address this.

  2. investigating Feb 23, 2026, 03:51 PM UTC

    Delays have been reduced, but remain slightly elevated. We are continuing to investigate.

  3. investigating Feb 23, 2026, 04:36 PM UTC

    Office delays have been resolved. Gmail delays have reduced further (to approximately 1 minute).

  4. monitoring Feb 23, 2026, 04:48 PM UTC

    Delays are resolved for both Gmail and Outlook channels. We're continuing to monitor to ensure we're at a stable steady-state.

  5. resolved Feb 23, 2026, 06:10 PM UTC

    This incident has been resolved.