Front incident
[office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]
Minor Vendor's status page →
Resolved after 2 hours 40 minutes, affecting O365, on September 14, 2026.
We are seeing error rates return to normal. We are continuing to monitor the health of our systems.
Affected components
O365
Update timeline
- investigating Sep 14, 2026, 08:20 AM UTC
We're observing some Office 365 channels experience delays in sending and receiving messages. We're currently investigating.
- investigating Sep 14, 2026, 09:00 AM UTC
We are continuing to investigate this issue.
- investigating Sep 14, 2026, 09:39 AM UTC
We have established that channel sync error rate is <1%, but remains above our expected baseline rate. We are continuing to investigate.
- monitoring Sep 14, 2026, 10:13 AM UTC
We are seeing error rates return to normal. We are continuing to monitor the health of our systems.
- resolved Sep 14, 2026, 11:01 AM UTC
This incident has been resolved.
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