Ongoing since 04:24 PM UTC, affecting App and Real time events and 1 more.
All systems have returned to normal. API latency is back to normal levels and all queues have drained. We will continue monitoring to ensure stability.
Affected components
Update timeline
- investigating Nov 04, 2026, 04:24 PM UTC
We are experiencing elevated API latency and delays in message processing. As a result, new messages may take longer than expected to appear in inboxes, and some operations may be delayed due to backlogs in our processing queues.
- identified Nov 04, 2026, 04:26 PM UTC
The issue has been identified and we are currently working to restore performance
- monitoring Nov 04, 2026, 04:42 PM UTC
We have applied a fix and currently monitoring our systems.
- monitoring Nov 04, 2026, 04:45 PM UTC
Systems are returning to normal. Most processing queues have cleared, and API latency has recovered to normal levels. A few services are still working through remaining backlogs, so some customers may continue to experience delays. We are monitoring recovery closely.
- monitoring Nov 04, 2026, 05:11 PM UTC
All systems have returned to normal. API latency is back to normal levels and all queues have drained. We will continue monitoring to ensure stability.
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