Fountain experienced a minor incident on September 15, 2025 affecting Hire Go / Assist, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Hire Go / Assist
Update timeline
- investigating Sep 15, 2025, 01:58 PM UTC
Partial outage - Intermittent page load issue when signing into Hire Go (Sign in page load).
- identified Sep 15, 2025, 01:59 PM UTC
Partial outage - Intermittent page load issue when signing into Hire Go (Sign in page load) due to 3rd party Auth provider outage.
- monitoring Sep 15, 2025, 03:05 PM UTC
The 3rd party Auth provider outage has been resolved. We are monitoring services.
- monitoring Sep 15, 2025, 03:07 PM UTC
Our services are now fully operational. We will continue to monitor closely, but no further impact is expected.
- resolved Sep 15, 2025, 03:07 PM UTC
Our services are now fully operational.