Fountain incident

Login issues on Hire UI

Major Resolved View vendor source →

Fountain experienced a major incident on July 30, 2026 affecting API and Dashboard and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 12:32 PM UTC
Resolved
Jul 30, 2026, 01:42 PM UTC
Duration
1h 10m
Detected by Pingoru
Jul 30, 2026, 12:32 PM UTC

Affected components

APIDashboardWebhooksBackground Processing

Update timeline

  1. investigating Jul 30, 2026, 12:32 PM UTC

    We are investigating reports of users being unable to log in to the Hire UI (openings/hiring pages). Some users may see a "Something went wrong" error. We are working to identify the cause.

  2. identified Jul 30, 2026, 12:42 PM UTC

    We have identified the cause of the login failures on the Hire UI and are working on a fix.

  3. monitoring Jul 30, 2026, 01:42 PM UTC

    A fix has been deployed. Users should now be able to log in to the Hire UI. We are monitoring to confirm full recovery.

  4. resolved Jul 30, 2026, 01:42 PM UTC

    This incident has been resolved and login to the Hire UI is fully restored. Thank you for your patience.