Fountain incident

Requesting Worker Portal Link by Email Fails

Notice Resolved View vendor source →

Fountain experienced a notice incident on July 31, 2026 affecting Worker Experience Platform, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 05:32 PM UTC
Resolved
Jul 31, 2026, 06:05 PM UTC
Duration
33m
Detected by Pingoru
Jul 31, 2026, 05:32 PM UTC

Affected components

Worker Experience Platform

Update timeline

  1. identified Jul 31, 2026, 05:32 PM UTC

    Some workers are reporting difficulty requesting portal links via email. We've identified the cause of the issue and are working to repair it now

  2. resolved Jul 31, 2026, 06:05 PM UTC

    This incident has been resolved.