Resolved after 34 minutes, affecting Worker Experience Platform, on September 25, 2026.
The scheduled maintenance has been completed and we are monitoring the services
Affected components
Update timeline
- identified Sep 25, 2026, 02:01 AM UTC
In order to better serve our customers, we will be performing scheduled maintenance which will result in downtime across our platform on Thursday, September 24th, 2026, 8:00–8:30 PM MDT. During this window, the I-9 form and W-4 form tasks will be unavailable to users. We apologize for any inconvenience this may cause. To ensure a seamless experience for applicants, those who are not currently in the I-9 Center will remain in their current status. Similarly, applicants within the I-9 Center will maintain their progress exactly as it was before the downtime. We are committed to making this process as smooth as possible and appreciate your understanding as we work to enhance our services.
- monitoring Sep 25, 2026, 02:31 AM UTC
The scheduled maintenance has been completed and we are monitoring the services
- resolved Sep 25, 2026, 02:36 AM UTC
The scheduled maintenance has been completed
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