Fountain incident

Service Outage

Resolved after 1 hour 17 minutes, affecting Other Integrations, on September 30, 2026.

resolved Sep 30, 2026, 05:52 PM UTC

This incident has been resolved and services have been operating normally since the fix was put in place.

Started
Sep 30, 2026, 04:35 PM UTC
Resolved
Sep 30, 2026, 05:52 PM UTC
Duration
1h 17m
Detected by Pingoru
Sep 30, 2026, 04:35 PM UTC

Affected components

Other Integrations

Update timeline

  1. investigating Sep 30, 2026, 04:35 PM UTC

    Our partner WorkBright is currently experiencing a partial outage of some services, impacting our I-9 and W-4 products. Our team is currently working with WorkBright to restore the service. We apologize for any inconvenience.

  2. monitoring Sep 30, 2026, 04:40 PM UTC

    WorkBright reports that a fix has been put in places and services are recovering. We are monitoring the resolution on our end.

  3. resolved Sep 30, 2026, 05:52 PM UTC

    This incident has been resolved and services have been operating normally since the fix was put in place.

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