Fountain incident

Platform Severely Degraded

Critical Resolved View vendor source →

Fountain experienced a critical incident on June 24, 2026, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 01:27 PM UTC
Resolved
Jun 24, 2026, 07:45 PM UTC
Duration
6h 17m
Detected by Pingoru
Jun 24, 2026, 01:27 PM UTC

Update timeline

  1. investigating Jun 24, 2026, 01:27 PM UTC

    We are currently investigating an issue with the fountain platform

  2. identified Jun 24, 2026, 01:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 24, 2026, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jun 24, 2026, 03:28 PM UTC

    We have identified additional issues with the Compliance and Pool products.

  5. monitoring Jun 24, 2026, 04:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jun 24, 2026, 07:45 PM UTC

    This incident has been resolved.