Fountain incident

Partial Service Degradation

Major Resolved View vendor source →

Fountain experienced a major incident on September 22, 2026 affecting Analytics, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 04:34 PM UTC
Resolved
Sep 22, 2026, 07:45 PM UTC
Duration
3h 10m
Detected by Pingoru
Sep 22, 2026, 04:34 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Sep 22, 2026, 04:34 PM UTC

    We’re currently experiencing degraded performance issues with Embedded Analytics. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. A status update will be provided by 2pm EDT.

  2. monitoring Sep 22, 2026, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 22, 2026, 07:45 PM UTC

    This incident has been resolved.