Follow Up Boss incident
Delays in synchronization from Zillow Premier Agent
Resolved after 1 hour 50 minutes, affecting Follow Up Boss Web Application, on March 20, 2025.
All events have been replayed and sync traffic has returned to normal. This incident is now resolved.
Affected components
Update timeline
- identified Mar 20, 2025, 02:48 PM UTC
As of 9:05 Eastern, we are no longer seeing incoming sync events from Zillow Premier Agent. We have identified the cause of the failure and are working on a fix.
- monitoring Mar 20, 2025, 03:59 PM UTC
Sync events have resumed flowing from Zillow Premier Agent. Events that occured during this incident have been delayed, but no data should be lost. Follow Up Boss is currently catching up on the backlog of delayed events.
- resolved Mar 20, 2025, 04:39 PM UTC
All events have been replayed and sync traffic has returned to normal. This incident is now resolved.
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