Follow Up Boss incident

Calls in the app may not be displayed

Resolved after 12 hours 37 minutes, affecting Follow Up Boss Web Application and API and 1 more, on August 27, 2026.

monitoring Aug 27, 2026, 11:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 27, 2026, 11:07 PM UTC
Resolved
Aug 28, 2026, 11:44 AM UTC
Duration
12h 37m
Detected by Pingoru
Aug 27, 2026, 11:07 PM UTC

Affected components

Follow Up Boss Web ApplicationAPIiPhone AppAndroid App

Update timeline

  1. identified Aug 27, 2026, 11:07 PM UTC

    We are seeing an issue related to calls in the app not being displayed for some customers. We've identified the issue and are working on a fix.

  2. monitoring Aug 27, 2026, 11:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 28, 2026, 11:44 AM UTC

    This incident has been resolved.

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