Resolved after 2 hours 45 minutes, affecting Follow Up Boss Web Application and Follow Up Boss Public Website, on August 31, 2026.
We've applied a potential mitigation and are monitoring to determine if it has fixed the issue.
Affected components
Update timeline
- investigating Aug 31, 2026, 06:23 PM UTC
We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution. This disruption is affecting a broad number of customers and features of Follow Up Boss. We will post updates here as they become available.
- investigating Aug 31, 2026, 06:25 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 31, 2026, 07:23 PM UTC
We've applied a potential mitigation and are monitoring to determine if it has fixed the issue.
- resolved Aug 31, 2026, 09:09 PM UTC
The incident is resolved after rolling back fully.
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