Follow Up Boss incident
Vendor disruption impacting text messaging, calling, and notifications
Resolved after 24 minutes, affecting Follow Up Boss Web Application and iPhone App and 1 more, on September 1, 2026.
A fix has been implemented by our vendor and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 01, 2026, 05:19 PM UTC
We are investigating a disruption with a vendor that is impacting communication features in FUB. Call transcripts and summaries, FUB text and mobile push notifications, and outbound texting from FUB may be intermittently unavailable. We have engaged with our vendor and are working towards a resolution with them. More details will be shared here as they become available.
- monitoring Sep 01, 2026, 05:38 PM UTC
A fix has been implemented by our vendor and we are monitoring the results.
- resolved Sep 01, 2026, 05:43 PM UTC
This incident has been resolved.
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