Follow Up Boss incident
Degraded service from third party provider affecting group texting
Resolved after 2 hours 1 minute, affecting Follow Up Boss Web Application and API and 1 more, on April 17, 2025.
The provider has implemented a fix and we are seeing recovery on our end. We will continue to monitor to ensure functionality stays stable.
Affected components
Update timeline
- identified Apr 17, 2025, 08:21 PM UTC
The third party which provides functionality for group texting is currently experiencing a service disruption. We are seeing higher than normal failure rates for group text messaging; both new and existing conversations are currently impacted. We will provide updates here and resolve this incident once we have confirmed the issue has been resolved by our provider.
- monitoring Apr 17, 2025, 10:12 PM UTC
The provider has implemented a fix and we are seeing recovery on our end. We will continue to monitor to ensure functionality stays stable.
- resolved Apr 17, 2025, 10:22 PM UTC
This incident has been resolved.
Your product runs on more than Follow Up Boss
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services