Follow Up Boss incident
Temporary degraded service affecting Smart Messages
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Resolved after 24 minutes, affecting Follow Up Boss Web Application, on May 13, 2025.
From approximately 1:31 - 2:07 PM ET we saw degraded service affecting the Smart Messages feature. We are no longer seeing failures and it appears things have returned to normal. We are continuing to monitor to ensure stability.
Affected components
Follow Up Boss Web Application
Update timeline
- monitoring May 13, 2025, 06:17 PM UTC
From approximately 1:31 - 2:07 PM ET we saw degraded service affecting the Smart Messages feature. We are no longer seeing failures and it appears things have returned to normal. We are continuing to monitor to ensure stability.
- resolved May 13, 2025, 06:41 PM UTC
This incident has been resolved.
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