Follow Up Boss incident

Intermittent Service Disruption

Resolved after 2 hours 57 minutes, affecting Follow Up Boss Web Application and API and 1 more, on June 9, 2025.

monitoring Jun 09, 2025, 06:29 PM UTC

We have identified the issue and have implemented a solution. We are monitoring the resolution and expect that no further impact will be felt by FUB users. If further action is needed by our team and when the issue is considered fully resolved, we will post an update to this page.

Started
Jun 09, 2025, 05:43 PM UTC
Resolved
Jun 09, 2025, 08:40 PM UTC
Duration
2h 57m
Detected by Pingoru
Jun 09, 2025, 05:43 PM UTC

Affected components

Follow Up Boss Web ApplicationAPIiPhone AppAndroid App

Update timeline

  1. investigating Jun 09, 2025, 05:43 PM UTC

    We are currently investigating an issue where database slowdowns could cause some FUB users to experience slow page loads or intermittent failures to load pages within FUB. As the reason for this slowdown is identified, we will share any updates here.

  2. investigating Jun 09, 2025, 06:28 PM UTC

    We have identified the issue and have implemented a solution. We are monitoring the resolution and expect that no further impact will be felt by FUB users. If further action is needed by our team and when the issue is considered fully resolved, we will post an update to this page.

  3. monitoring Jun 09, 2025, 06:29 PM UTC

    We have identified the issue and have implemented a solution. We are monitoring the resolution and expect that no further impact will be felt by FUB users. If further action is needed by our team and when the issue is considered fully resolved, we will post an update to this page.

  4. resolved Jun 09, 2025, 08:40 PM UTC

    This incident has been resolved.

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