Follow Up Boss incident

Zillow sync events may be delayed

Resolved after 3 hours 55 minutes, affecting Follow Up Boss Web Application and iPhone App and 1 more, on August 23, 2025.

monitoring Aug 23, 2025, 04:54 PM UTC

The root cause of this issue has now recovered and we are taking steps to prevent it from recurring. We are monitoring the resolution to ensure stability of the Zillow Sync with Follow Up Boss.

Started
Aug 23, 2025, 04:44 PM UTC
Resolved
Aug 23, 2025, 08:39 PM UTC
Duration
3h 55m
Detected by Pingoru
Aug 23, 2025, 04:44 PM UTC

Affected components

Follow Up Boss Web ApplicationiPhone AppAndroid App

Update timeline

  1. investigating Aug 23, 2025, 04:44 PM UTC

    Since approximately 8:30AM PST, some Zillow sync events may be delayed. This will cause a delay in new Zillow leads syncing into Follow Up Boss accounts. Our team is investigating this issue and will post updates here.

  2. monitoring Aug 23, 2025, 04:54 PM UTC

    The root cause of this issue has now recovered and we are taking steps to prevent it from recurring. We are monitoring the resolution to ensure stability of the Zillow Sync with Follow Up Boss.

  3. resolved Aug 23, 2025, 08:39 PM UTC

    This incident has been resolved.

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