Resolved after 3 hours 38 minutes, affecting Follow Up Boss Web Application and API and 1 more, on November 13, 2025.
This incident has been resolved and steps have been taken to prevent future recurrence.
Affected components
Update timeline
- investigating Nov 13, 2025, 08:11 PM UTC
We are currently experiencing a service disruption for users and systems accessing Follow Up Boss. We are working to identify the root cause and implement a solution. This disruption is affecting a broad number of customers and features of Follow Up Boss. We will post updates here as they become available.
- monitoring Nov 13, 2025, 08:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2025, 11:49 PM UTC
This incident has been resolved and steps have been taken to prevent future recurrence.
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