Follow Up Boss incident

Intermittent failures in ZHL call transfers, Zillow two-way sync, and Real Time Tracking

Resolved after 54 minutes, affecting Follow Up Boss Web Application and API and 1 more, on November 17, 2025.

investigating Nov 17, 2025, 07:24 PM UTC

We are investigating an errors when users attempt to do ZHL phone transfers, Zillow two-way sync and/or Real Time Tracking. We will provide updates here as soon as possible.

Started
Nov 17, 2025, 07:24 PM UTC
Resolved
Nov 17, 2025, 08:19 PM UTC
Duration
54m
Detected by Pingoru
Nov 17, 2025, 07:24 PM UTC

Affected components

Follow Up Boss Web ApplicationAPIiPhone AppAndroid App

Update timeline

  1. investigating Nov 17, 2025, 07:24 PM UTC

    We are investigating an errors when users attempt to do ZHL phone transfers, Zillow two-way sync and/or Real Time Tracking. We will provide updates here as soon as possible.

  2. resolved Nov 17, 2025, 08:19 PM UTC

    This incident has been resolved.

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