Follow Up Boss incident

Widespread Service Disruption

Resolved after 1 day, affecting Follow Up Boss Web Application and API and 1 more, on January 14, 2026.

monitoring Jan 14, 2026, 04:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 14, 2026, 03:53 PM UTC
Resolved
Jan 15, 2026, 04:10 PM UTC
Duration
1d
Detected by Pingoru
Jan 14, 2026, 03:53 PM UTC

Affected components

Follow Up Boss Web ApplicationAPIiPhone AppAndroid App

Update timeline

  1. investigating Jan 14, 2026, 03:53 PM UTC

    We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution. This disruption is affecting a broad number of customers and features of Follow Up Boss. We will post updates here as they become available.

  2. monitoring Jan 14, 2026, 04:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 04:10 PM UTC

    This incident has been resolved.

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