Follow Up Boss incident

Widespread Service Disruption

Resolved after 16 minutes, affecting Follow Up Boss Web Application and API and 1 more, on January 28, 2026.

identified Jan 28, 2026, 02:59 PM UTC

We are currently experiencing an intermittent service disruption. We have identified the underlying issue and are working to put preventative solutions in place for the future. This disruption can affect a broad number of customers and features of Follow Up Boss, though we expect customer impact to be low from this point forward. Users should monitor this page for updates while we restore service as we will post updates here as they become available.

Started
Jan 28, 2026, 02:59 PM UTC
Resolved
Jan 28, 2026, 03:15 PM UTC
Duration
16m
Detected by Pingoru
Jan 28, 2026, 02:59 PM UTC

Affected components

Follow Up Boss Web ApplicationAPIiPhone AppAndroid App

Update timeline

  1. identified Jan 28, 2026, 02:59 PM UTC

    We are currently experiencing an intermittent service disruption. We have identified the underlying issue and are working to put preventative solutions in place for the future. This disruption can affect a broad number of customers and features of Follow Up Boss, though we expect customer impact to be low from this point forward. Users should monitor this page for updates while we restore service as we will post updates here as they become available.

  2. resolved Jan 28, 2026, 03:15 PM UTC

    This issue is resolved at this time.

Your product runs on more than Follow Up Boss

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →