Resolved after 1 hour 35 minutes, affecting Follow Up Boss Web Application and API and 1 more, on January 28, 2026.
We are currently experiencing an intermittent service disruption. We have identified the underlying issue and are working to put preventative solutions in place for the future. This disruption can affect a broad number of customers and features of Follow Up Boss, though we expect customer impact to be low from this point forward. Users should monitor this page for updates while we restore service as we will post updates here as they become available.
Affected components
Update timeline
- investigating Jan 28, 2026, 10:53 PM UTC
We are currently experiencing an intermittent service disruption. We have identified the underlying issue and are working to put preventative solutions in place for the future. This disruption can affect a broad number of customers and features of Follow Up Boss, though we expect customer impact to be low from this point forward. Users should monitor this page for updates while we restore service as we will post updates here as they become available.
- resolved Jan 29, 2026, 12:28 AM UTC
This incident has been resolved.
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