Resolved after 36 minutes, affecting Follow Up Boss Web Application and API and 1 more, on April 2, 2026.
We have identified the cause of this issue and a resolution is in place. We're keeping a close eye on our systems to confirm that the issue is resolved.
Affected components
Update timeline
- investigating Apr 02, 2026, 02:09 PM UTC
We are currently experiencing a service disruption. We are working to identify the root cause and implement a solution. This disruption is affecting a broad number of customers and features of Follow Up Boss. We will post updates here as they become available.
- investigating Apr 02, 2026, 02:18 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 02, 2026, 02:36 PM UTC
We have identified the cause of this issue and a resolution is in place. We're keeping a close eye on our systems to confirm that the issue is resolved.
- resolved Apr 02, 2026, 02:45 PM UTC
This incident is now resolved and steps have been taken to prevent recurrence.
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