Follow Up Boss incident
Mailchimp integration unavailable for some customers
Major Vendor's status page →
Resolved after 6 days 1 hour, affecting Follow Up Boss Web Application, on March 31, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Follow Up Boss Web Application
Update timeline
- investigating Mar 31, 2026, 02:13 PM UTC
We are investigating reports the Mailchimp integration is becoming disconnected for some customers. Updates will be shared here as they are available.
- identified Mar 31, 2026, 02:27 PM UTC
We have identified the cause of the Mailchimp integration becoming disconnected for some customers and we are working with Mailchimp to restore service.
- identified Mar 31, 2026, 04:22 PM UTC
We are continuing to work with Mailchimp on a fix for this issue.
- monitoring Apr 02, 2026, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 06, 2026, 03:56 PM UTC
This incident has been resolved.
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