Flutterwave incident
[GHS] Service Restored: Processing Delays on Inward Bank Transfers
Resolved after 16 hours 35 minutes, affecting Collections APIs, on November 14, 2026.
We are pleased to confirm that collections are once again processing normally. Your customers can now pay you by bank transfer as usual. Our team will continue to monitor the service closely to ensure it remains stable. We apologize for any inconvenience this may have caused and thank you for your patience.
Affected components
Update timeline
- identified Nov 14, 2026, 07:55 PM UTC
Dear Valued Merchant, We are currently experiencing an interruption that may prevent some of your customers from paying you through bank transfer. Our team is working with the affected partner to bring normal processing back and we will keep you informed of any developments. We apologize for any disruption to your business and appreciate your understanding.
- resolved Nov 15, 2026, 12:30 PM UTC
We are pleased to confirm that collections are once again processing normally. Your customers can now pay you by bank transfer as usual. Our team will continue to monitor the service closely to ensure it remains stable. We apologize for any inconvenience this may have caused and thank you for your patience.
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