Ongoing since 10:07 AM UTC, affecting Payouts APIs and Collections APIs.
Dear Valued Merchant, We are currently experiencing intermittent service disruptions affecting transfers and collections on the Send mobile and web applications. Our technical team is actively working to restore normal service. We apologise for the inconvenience and appreciate your patience and understanding. Further updates will be communicated as necessary.
Affected components
Update timeline
- investigating Nov 12, 2026, 10:07 AM UTC
Dear Valued Merchant, We are currently experiencing intermittent service disruptions affecting transfers and collections on the Send mobile and web applications. Our technical team is actively working to restore normal service. We apologise for the inconvenience and appreciate your patience and understanding. Further updates will be communicated as necessary.
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