Flutterwave incident
Service Restored – Transfers and Incoming Payments
Resolved after 15 minutes, affecting Payouts APIs, on November 11, 2026.
We are pleased to confirm that transfers and incoming payments on Send mobile and web applications are now processing normally. We are continuing to monitor the service closely to ensure it remains stable. We apologize for any inconvenience this may have caused and thank you for your patience and understanding.
Affected components
Update timeline
- investigating Nov 11, 2026, 01:56 PM UTC
Dear Valued Merchant, We are experiencing a resurgence of the intermittent service disruption affecting transfers and incoming payments made through the Send mobile and web applications. As a result, you may experience delays or unsuccessful transaction attempts when processing transfers or receiving payments. Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience this may cause and appreciate your patience and understanding as we work towards resolving the disruption. We will provide further updates as more information becomes available. Thank you for your continued patience and trust.
- resolved Nov 11, 2026, 02:11 PM UTC
We are pleased to confirm that transfers and incoming payments on Send mobile and web applications are now processing normally. We are continuing to monitor the service closely to ensure it remains stable. We apologize for any inconvenience this may have caused and thank you for your patience and understanding.
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