Flutterwave incident
Service Restored: Intermittent Processing Issues on Transactions (Send App)
Resolved after 3 hours 20 minutes, affecting Payouts APIs and Collections APIs, on November 13, 2026.
We are pleased to inform you that the issue with Send Application has been resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Nov 13, 2026, 09:58 AM UTC
Dear Valued Merchant, We are currently experiencing intermittent issues that may affect some incoming payments and outgoing transfers on Send mobile and web applications. Some transactions may take longer than expected or may not complete. Our team is actively working to restore normal processing. We will share further updates as soon as more information is available. We sincerely apologize for any inconvenience and thank you for your patience and understanding.
- resolved Nov 13, 2026, 01:19 PM UTC
We are pleased to inform you that the issue with Send Application has been resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding.
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