Flutterwave incident
[NGN] Service Restored: Temporary Interruption in Card Payment Processing
Resolved after 5 hours 32 minutes, affecting Collections APIs, on November 14, 2026.
We are pleased to confirm that card payments are now being processed normally again. Your can complete card payments at checkout as usual. Our team will continue to monitor card processing closely to ensure it remains stable. We apologize for the inconvenience this caused and thank you for your patience and understanding.
Affected components
Update timeline
- identified Nov 14, 2026, 01:30 PM UTC
Dear Valued Merchant, We are currently experiencing a disruption affecting card payments. Some customers may be unable to complete card payments at checkout, and certain card transactions may not go through. Our team has notified the affected provider and they are addressing the issue to restore normal card processing, we will share further updates as more information becomes available. We sincerely apologize for the inconvenience and thank you for your patience and understanding.
- resolved Nov 14, 2026, 07:03 PM UTC
We are pleased to confirm that card payments are now being processed normally again. Your can complete card payments at checkout as usual. Our team will continue to monitor card processing closely to ensure it remains stable. We apologize for the inconvenience this caused and thank you for your patience and understanding.
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