FingerprintJS incident

Visitor API and Search Event API degradation

Minor Resolved View vendor source →

FingerprintJS experienced a minor incident on September 11, 2026 affecting Identification (Identification - Global (US)) and Server API (Server API - Global (US)), lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 01:50 AM UTC
Resolved
Sep 11, 2026, 03:46 AM UTC
Duration
1h 56m
Detected by Pingoru
Sep 11, 2026, 01:50 AM UTC

Affected components

Identification (Identification - Global (US))Server API (Server API - Global (US))

Update timeline

  1. investigating Sep 11, 2026, 01:50 AM UTC

    At 8:50pm we observed an elevated error rate in our US region for our Visitor API and Search Event API. The team is investigating.

  2. resolved Sep 11, 2026, 03:46 AM UTC

    The issue has been resolved and systems are back to normal.