Resolved after 1 minute, affecting Identification (Identification - Global (US)) and Identification (Identification - Europe) and 1 more, on November 6, 2026.
We have identified the root cause and rolled back the deployment that caused this issue. The incident has been resolved. We apologize for the disruption.
Affected components
Identification (Identification - Global (US))Identification (Identification - Europe)Identification (Identification - Asia)
Update timeline
- investigating Nov 06, 2026, 08:09 PM UTC
Mobile SDK Identification degraded for some customers.
- resolved Nov 06, 2026, 08:10 PM UTC
We have identified the root cause and rolled back the deployment that caused this issue. The incident has been resolved. We apologize for the disruption.
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