FingerprintJS experienced a minor incident on September 25, 2026 affecting Identification (Identification - Global (US)), lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Identification (Identification - Global (US))
Update timeline
- investigating Sep 25, 2026, 11:04 AM UTC
Between 3:06-3:07pm UTC, we got elevated error rates and higher-than-normal latency in our US region for our Ingress endpoint.
- investigating Sep 25, 2026, 04:04 PM UTC
Between 3:06-3:07pm UTC, we got elevated error rates and higher-than-normal latency in our US region for our Ingress endpoint.
- resolved Sep 25, 2026, 04:06 PM UTC
All services are operating normally
- resolved Sep 25, 2026, 05:32 PM UTC
All services are operating normally