FingerprintJS incident

Degraded search API

Resolved after 3 hours 43 minutes, affecting section-276595 (Server API - Global (US)) and section-276595 (Server API - Europe) and 1 more, on September 21, 2026.

investigating Sep 21, 2026, 07:33 PM UTC

Degraded search API - search API has high latency and delayed event ingestion

Started
Sep 21, 2026, 07:33 PM UTC
Resolved
Sep 21, 2026, 11:16 PM UTC
Duration
3h 43m
Detected by Pingoru
Sep 21, 2026, 07:33 PM UTC

Affected components

section-276595 (Server API - Global (US))section-276595 (Server API - Europe)section-276595 (Server API - Asia)section-276595 (Server API - Europe)section-276595 (Server API - Asia)

Update timeline

  1. investigating Sep 21, 2026, 07:33 PM UTC

    Degraded search API - search API has high latency and delayed event ingestion

  2. resolved Sep 21, 2026, 11:16 PM UTC

    The issue has been resolved

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