FingerprintJS experienced a minor incident on September 8, 2026 affecting Identification (Identification - Global (US)), lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Identification (Identification - Global (US))
Update timeline
- investigating Sep 08, 2026, 10:21 PM UTC
Between 10:21:51pm and 10:21:59pm UTC, we observed an elevated error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
- resolved Sep 08, 2026, 10:22 PM UTC
The system is stable.
- resolved Sep 09, 2026, 01:36 AM UTC
A 10-second spike in error rates affected approximately 0.3% of Identification API requests. This has been resolved.