FingerprintJS experienced a minor incident on August 28, 2026 affecting Identification (Identification - Global (US)), lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Identification (Identification - Global (US))
Update timeline
- investigating Aug 28, 2026, 12:31 PM UTC
Between 1:31:30pm and 1:34pm UTC, we observed an elevated error rate and higher-than-normal latency in our US region for our Ingress endpoint. Our engineers are investigating.
- resolved Aug 28, 2026, 12:34 PM UTC
The system is stable. Our engineers are investigating the root cause.