FingerprintJS incident

Increased error rates in US...

Minor Resolved View vendor source →

FingerprintJS experienced a minor incident on July 3, 2025 affecting Identification (Identification - Global (US)) and Web (Dashboard), lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 01:00 AM UTC
Resolved
Jul 03, 2025, 01:44 AM UTC
Duration
44m
Detected by Pingoru
Jul 03, 2025, 01:00 AM UTC

Affected components

Identification (Identification - Global (US))Web (Dashboard)

Update timeline

  1. investigating Jul 03, 2025, 01:00 AM UTC

    We're currently observing increased latency and error rates in our US region. Our engineers are investigating the issue.

  2. resolved Jul 03, 2025, 01:44 AM UTC

    Services have stabilized, error rates have decreased and latency is back to normal. We will continue monitoring this.