FingerprintJS experienced a minor incident on July 6, 2026 affecting Server API (Server API - Global (US)) and Web (Dashboard), lasting 4h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Server API (Server API - Global (US))Web (Dashboard)
Update timeline
- investigating Jul 06, 2026, 08:05 PM UTC
Search API performance is degraded in our USE-1 region, our Engineering team is aware and working towards mitigation.
- investigating Jul 06, 2026, 08:05 PM UTC
Our team is actively investigating the degraded performance of our Search API. We have opened a support ticket with one of our vendors and are working closely with them toward a resolution.
- resolved Jul 07, 2026, 12:35 AM UTC
All services have been returned to normal operation.