FingerprintJS incident

Throttling issues in the Database layer

Minor Resolved View vendor source →

FingerprintJS experienced a minor incident on August 21, 2026 affecting Identification (Identification - Global (US)), lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 10:10 PM UTC
Resolved
Aug 21, 2026, 11:26 PM UTC
Duration
1h 16m
Detected by Pingoru
Aug 21, 2026, 10:10 PM UTC

Affected components

Identification (Identification - Global (US))

Update timeline

  1. investigating Aug 21, 2026, 10:10 PM UTC

    Potential delays in Identification - Teams investigating

  2. investigating Aug 21, 2026, 10:10 PM UTC

    We are investigating possible intermittent degraded identification functionality

  3. resolved Aug 21, 2026, 11:26 PM UTC

    We have identified the issue to be actually a non-issue, and systems are and were stable.