FingerprintJS experienced a minor incident on August 25, 2026 affecting Server API (Server API - Global (US)) and Web (Dashboard), lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Server API (Server API - Global (US))Web (Dashboard)
Update timeline
- investigating Aug 25, 2026, 06:41 PM UTC
We've seen incidents of increased errors and latency in the Server API and Dashboard on us-east-1. We're currently investigating.
- resolved Aug 25, 2026, 07:11 PM UTC
We observed increased load resulting in higher-than-average latencies. We have confirmed full recovery, and all services are operating normally.