FingerprintJS Outage History
FingerprintJS is up right nowPingoru has recorded 47 incidents for FingerprintJS: 43 in the last 12 months and 25 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 2 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 3 | 4 of 720 (1%) |
| July 2026 | 3 | 20 of 744 (3%) |
| August 2026 | 7 | 8 of 744 (1%) |
| September 2026 | 13 | 19 of 720 (3%) |
| October 2026 | 4 | 3 of 513 (1%) |
Incidents, newest first
Minor October 20, 2026 Ingress sealed results encoding issues 1h 2m Server API (Server API - Global (US)), Server API (Server API - Europe), Server API (Server API - Asia)
Started Oct 20, 2026, 06:55 PM UTC· resolved Oct 20, 2026, 07:58 PM UTC
- investigating Oct 20, 2026, 06:55 PM UTC
Engineers are investigating reports of encoding issues when using sealed results in the Ingress API.
- resolved Oct 20, 2026, 07:58 PM UTC
Engineers have confirmed that this incident has been resolved.
Minor October 16, 2026 Increased Latency on Management API 1h 29m Web (Dashboard), Management API (Management API)
Started Oct 16, 2026, 03:06 PM UTC· resolved Oct 16, 2026, 04:36 PM UTC
- investigating Oct 16, 2026, 03:06 PM UTC
We're investigating increased latency on Management API and related services. The team will update when a source and solution are known.
- resolved Oct 16, 2026, 04:36 PM UTC
We have found the root cause and resolved the issue. All services should be back to normal.
Minor October 9, 2026 Ingress endpoint degradations 35m Identification (Identification - Global (US))
Started Oct 09, 2026, 10:15 PM UTC· resolved Oct 09, 2026, 10:50 PM UTC
- investigating Oct 09, 2026, 10:15 PM UTC
We got elevated error rates and higher-than-normal latency in our US region for our Ingress endpoint.
- investigating Oct 09, 2026, 10:50 PM UTC
All services are operating normally.
Minor October 5, 2026 Delayed Dashboard & Analytics Data – Web (Dashboard)
Started Oct 05, 2026, 03:40 PM UTC· resolved Oct 05, 2026, 03:40 PM UTC
- resolved Oct 05, 2026, 03:40 PM UTC
Impact: Minor — degraded performance Update: Following further investigation, we've confirmed that the data delay between 08:28–08:53 UTC did not affect the event timestamps shown in customer-facing dashboards. The internal processing metadata was delayed, but all event data displayed to customers reflects accurate timestamps. There is no lasting visible impact to dashboards. Original status update: We identified a delay in data powering dashboards and analytics between 2026-10-05 08:28 UTC and 08:53 UTC. During this window, dashboard data lagged behind real-time by up to 47 minutes. No data was lost; affected records were processed with delayed timestamps. Identification/verification APIs were not impacted. The issue is fully resolved.
Minor September 23, 2026 Degradation in the dashboard 3m Web (Dashboard)
Started Sep 23, 2026, 10:04 PM UTC· resolved Sep 23, 2026, 10:07 PM UTC
- investigating Sep 23, 2026, 10:04 PM UTC
Degradation in the dashboard
- resolved Sep 23, 2026, 10:07 PM UTC
Event ingestion and dashboard UI were delayed by 16 minutes. The issue has been resolved and everything is back to normal now.
Minor September 21, 2026 Degraded search API 3h 43m Server API (Server API - Global (US)), Server API (Server API - Europe), Server API (Server API - Asia), Server API (Server API - Europe) and 1 more
Started Sep 21, 2026, 07:33 PM UTC· resolved Sep 21, 2026, 11:16 PM UTC
- investigating Sep 21, 2026, 07:33 PM UTC
Degraded search API - search API has high latency and delayed event ingestion
- resolved Sep 21, 2026, 11:16 PM UTC
The issue has been resolved
Minor September 17, 2026 Webhooks Degradation 1h 19m Webhooks (Webhooks), Webhooks (Webhooks)
Started Sep 17, 2026, 01:30 AM UTC· resolved Sep 17, 2026, 02:49 AM UTC
- investigating Sep 17, 2026, 01:30 AM UTC
Webhooks deliverability is degraded. The team is investigating and is looking for a resolution.
- resolved Sep 17, 2026, 02:49 AM UTC
The team has fixed the issue and all service are back to normal.
Minor September 15, 2026 Observed Increased Latency for Events 4h Server API (Server API - Global (US))
Started Sep 15, 2026, 05:00 PM UTC· resolved Sep 15, 2026, 09:00 PM UTC
- resolved Sep 15, 2026, 09:00 PM UTC
Engineers have implemented a fix in the search system, all systems are back to operational.
- investigating Sep 15, 2026, 09:56 PM UTC
Engineers are investigating reports of increased latency in the Events API in the US region.
Minor September 11, 2026 Visitor API and Search Event API degradation 1h 56m Identification (Identification - Global (US)), Server API (Server API - Global (US))
Started Sep 11, 2026, 01:50 AM UTC· resolved Sep 11, 2026, 03:46 AM UTC
- investigating Sep 11, 2026, 01:50 AM UTC
At 8:50pm we observed an elevated error rate in our US region for our Visitor API and Search Event API. The team is investigating.
- resolved Sep 11, 2026, 03:46 AM UTC
The issue has been resolved and systems are back to normal.
Minor September 9, 2026 Ingress endpoint degredation 1m Identification (Identification - Global (US))
Started Sep 09, 2026, 05:46 PM UTC· resolved Sep 09, 2026, 05:47 PM UTC
- investigating Sep 09, 2026, 05:46 PM UTC
Between 17:46pm and 17:47pm UTC, we observed an higher error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
- resolved Sep 09, 2026, 05:47 PM UTC
System is stable
Minor September 1, 2026 Flow worker deployments failing 33m Web (Dashboard)
Started Sep 01, 2026, 03:49 PM UTC· resolved Sep 01, 2026, 04:22 PM UTC
- investigating Sep 01, 2026, 03:49 PM UTC
Creating or updating Cloudflare no-code workers through the Fingerprint dashboard is encountering errors. Mitigation in progress.
- resolved Sep 01, 2026, 04:22 PM UTC
The issue has bee resolved, no code worker deployments are working again.
Minor September 1, 2026 Smart Signals Degraded for Mobile SDK Clients 2h 40m Smart Signals (Smart Signals - Global (US)), Smart Signals (Smart Signals - Europe), Smart Signals (Smart Signals - Asia), Smart Signals (Smart Signals - Europe) and 2 more
Started Sep 01, 2026, 10:19 AM UTC· resolved Sep 01, 2026, 12:59 PM UTC
- investigating Sep 01, 2026, 10:19 AM UTC
Smart Signals Degraded for Mobile SDK Clients
- resolved Sep 01, 2026, 12:59 PM UTC
The issue causing degradation has been resolved. We deployed a fix and have confirmed normal performance across affected systems.
Minor August 31, 2026 Ingress endpoint degradation – Identification (Identification - Global (US))
Started Aug 31, 2026, 07:16 PM UTC· resolved Aug 31, 2026, 07:16 PM UTC
- resolved Aug 31, 2026, 07:16 PM UTC
Between 7:16pm and 7:19pm UTC, we observed an elevated error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
Minor August 25, 2026 Investigating increased Latency and Errors in the Server API 30m Server API (Server API - Global (US)), Web (Dashboard)
Started Aug 25, 2026, 06:41 PM UTC· resolved Aug 25, 2026, 07:11 PM UTC
- investigating Aug 25, 2026, 06:41 PM UTC
We've seen incidents of increased errors and latency in the Server API and Dashboard on us-east-1. We're currently investigating.
- resolved Aug 25, 2026, 07:11 PM UTC
We observed increased load resulting in higher-than-average latencies. We have confirmed full recovery, and all services are operating normally.
Minor August 24, 2026 Increased Latency and Error Rates in US-East-1 3h 49m Server API (Server API - Global (US)), Web (Dashboard)
Started Aug 24, 2026, 02:40 PM UTC· resolved Aug 24, 2026, 06:29 PM UTC
- investigating Aug 24, 2026, 02:40 PM UTC
Some customers may be experiencing increased latency and error rates in US-East-1. We're currently investigation the issue.
- resolved Aug 24, 2026, 06:29 PM UTC
The issue affecting service availability has been resolved. We deployed a fix and have confirmed normal performance across affected systems.
Minor August 21, 2026 Throttling issues in the Database layer 1h 16m Identification (Identification - Global (US))
Started Aug 21, 2026, 10:10 PM UTC· resolved Aug 21, 2026, 11:26 PM UTC
- investigating Aug 21, 2026, 10:10 PM UTC
We are investigating possible intermittent degraded identification functionality
- resolved Aug 21, 2026, 11:26 PM UTC
We have identified the issue to be actually a non-issue, and systems are and were stable.
Minor August 14, 2026 Sign-ups failing at Management API 41m Identification (Identification - Global (US)), Identification (Identification - Europe), Identification (Identification - Asia), Web (Dashboard) and 2 more
Started Aug 14, 2026, 04:17 PM UTC· resolved Aug 14, 2026, 04:58 PM UTC
- investigating Aug 14, 2026, 04:17 PM UTC
Sign-ups failing at Management API. The team is investigating.
- resolved Aug 14, 2026, 04:58 PM UTC
All services are restored to normal operation.
Minor August 6, 2026 We are experiencing issues with our Dashboard 1h 58m Web (Dashboard), Management API (Management API), Management API (Management API)
Started Aug 06, 2026, 12:27 PM UTC· resolved Aug 06, 2026, 02:25 PM UTC
- investigating Aug 06, 2026, 12:27 PM UTC
Due to extremely heavy traffic, access to our Dashboard is experiencing issues for some customers. We are investigating and working on mitigation efforts.
- resolved Aug 06, 2026, 02:25 PM UTC
Issue has been resolved and services are back to normal.
Minor July 28, 2026 Bot Detection False Positiv... – Smart Signals (Smart Signals - Global (US)), Smart Signals (Smart Signals - Europe), Smart Signals (Smart Signals - Asia), Smart Signals (Smart Signals - Europe) and 1 more
Started Jul 28, 2026, 11:31 PM UTC· resolved Jul 28, 2026, 11:31 PM UTC
No vendor updates were posted for this incident.
Minor July 9, 2026 Summary Emails Service Degr... 15h 7m Web (Dashboard)
Started Jul 09, 2026, 09:37 PM UTC· resolved Jul 10, 2026, 12:44 PM UTC
No vendor updates were posted for this incident.
Minor July 6, 2026 Degraded Search API Perform... 4h 30m Server API (Server API - Global (US)), Web (Dashboard)
Started Jul 06, 2026, 08:05 PM UTC· resolved Jul 07, 2026, 12:35 AM UTC
- investigating Jul 06, 2026, 08:05 PM UTC
Our team is actively investigating the degraded performance of our Search API. We have opened a support ticket with one of our vendors and are working closely with them toward a resolution.
Minor June 26, 2026 Degraded Search API perform... 18m Server API (Server API - Asia)
Started Jun 26, 2026, 02:21 PM UTC· resolved Jun 26, 2026, 02:39 PM UTC
No vendor updates were posted for this incident.
Minor June 21, 2026 Management API - Intermitte... 29m Management API (Management API)
Started Jun 21, 2026, 03:02 PM UTC· resolved Jun 21, 2026, 03:31 PM UTC
No vendor updates were posted for this incident.
Minor June 1, 2026 Dashboard Data Latency 2h 54m Web (Dashboard)
Started Jun 01, 2026, 11:08 PM UTC· resolved Jun 02, 2026, 02:02 AM UTC
No vendor updates were posted for this incident.
Minor April 27, 2026 Server API performance degr... 1h 1m Server API (Server API - Global (US))
Started Apr 27, 2026, 08:01 PM UTC· resolved Apr 27, 2026, 09:02 PM UTC
- investigating Apr 27, 2026, 08:01 PM UTC
Server API performance in Global (US) is currently degraded. We're investigating the cause and working on remediation.