- Detected by Pingoru
- Oct 20, 2026, 06:55 PM UTC
- Resolved
- Oct 20, 2026, 07:58 PM UTC
- Duration
- 1h 2m
Affected: Server API (Server API - Global (US))Server API (Server API - Europe)Server API (Server API - Asia)
Timeline · 2 updates
-
investigating Oct 20, 2026, 06:55 PM UTC
Engineers are investigating reports of encoding issues when using sealed results in the Ingress API.
-
resolved Oct 20, 2026, 07:58 PM UTC
Engineers have confirmed that this incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2026, 03:06 PM UTC
- Resolved
- Oct 16, 2026, 04:36 PM UTC
- Duration
- 1h 29m
Affected: Web (Dashboard)Management API (Management API)
Timeline · 2 updates
-
investigating Oct 16, 2026, 03:06 PM UTC
We're investigating increased latency on Management API and related services. The team will update when a source and solution are known.
-
resolved Oct 16, 2026, 04:36 PM UTC
We have found the root cause and resolved the issue. All services should be back to normal.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2026, 10:15 PM UTC
- Resolved
- Oct 09, 2026, 10:50 PM UTC
- Duration
- 35m
Affected: Identification (Identification - Global (US))
Timeline · 2 updates
-
investigating Oct 09, 2026, 10:15 PM UTC
We got elevated error rates and higher-than-normal latency in our US region for our Ingress endpoint.
-
investigating Oct 09, 2026, 10:50 PM UTC
All services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2026, 03:40 PM UTC
- Resolved
- Oct 05, 2026, 03:40 PM UTC
- Duration
- —
Affected: Web (Dashboard)
Timeline · 1 update
-
resolved Oct 05, 2026, 03:40 PM UTC
Impact: Minor — degraded performance Update: Following further investigation, we've confirmed that the data delay between 08:28–08:53 UTC did not affect the event timestamps shown in customer-facing dashboards. The internal processing metadata was delayed, but all event data displayed to customers reflects accurate timestamps. There is no lasting visible impact to dashboards. Original status update: We identified a delay in data powering dashboards and analytics between 2026-10-05 08:28 UTC and 08:53 UTC. During this window, dashboard data lagged behind real-time by up to 47 minutes. No data was lost; affected records were processed with delayed timestamps. Identification/verification APIs were not impacted. The issue is fully resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 23, 2026, 10:04 PM UTC
- Resolved
- Sep 23, 2026, 10:07 PM UTC
- Duration
- 3m
Affected: Web (Dashboard)
Timeline · 2 updates
-
investigating Sep 23, 2026, 10:04 PM UTC
Degradation in the dashboard
-
resolved Sep 23, 2026, 10:07 PM UTC
Event ingestion and dashboard UI were delayed by 16 minutes. The issue has been resolved and everything is back to normal now.
Read the full incident report →
- Detected by Pingoru
- Sep 21, 2026, 07:33 PM UTC
- Resolved
- Sep 21, 2026, 11:16 PM UTC
- Duration
- 3h 43m
Affected: Server API (Server API - Global (US))Server API (Server API - Europe)Server API (Server API - Asia)Server API (Server API - Europe)Server API (Server API - Asia)
Timeline · 2 updates
-
investigating Sep 21, 2026, 07:33 PM UTC
Degraded search API - search API has high latency and delayed event ingestion
-
resolved Sep 21, 2026, 11:16 PM UTC
The issue has been resolved
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2026, 01:30 AM UTC
- Resolved
- Sep 17, 2026, 02:49 AM UTC
- Duration
- 1h 19m
Affected: Webhooks (Webhooks)Webhooks (Webhooks)
Timeline · 2 updates
-
investigating Sep 17, 2026, 01:30 AM UTC
Webhooks deliverability is degraded. The team is investigating and is looking for a resolution.
-
resolved Sep 17, 2026, 02:49 AM UTC
The team has fixed the issue and all service are back to normal.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 05:00 PM UTC
- Resolved
- Sep 15, 2026, 09:00 PM UTC
- Duration
- 4h
Affected: Server API (Server API - Global (US))
Timeline · 2 updates
-
resolved Sep 15, 2026, 09:00 PM UTC
Engineers have implemented a fix in the search system, all systems are back to operational.
-
investigating Sep 15, 2026, 09:56 PM UTC
Engineers are investigating reports of increased latency in the Events API in the US region.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 01:50 AM UTC
- Resolved
- Sep 11, 2026, 03:46 AM UTC
- Duration
- 1h 56m
Affected: Identification (Identification - Global (US))Server API (Server API - Global (US))
Timeline · 2 updates
-
investigating Sep 11, 2026, 01:50 AM UTC
At 8:50pm we observed an elevated error rate in our US region for our Visitor API and Search Event API. The team is investigating.
-
resolved Sep 11, 2026, 03:46 AM UTC
The issue has been resolved and systems are back to normal.
Read the full incident report →
- Detected by Pingoru
- Sep 09, 2026, 05:46 PM UTC
- Resolved
- Sep 09, 2026, 05:47 PM UTC
- Duration
- 1m
Affected: Identification (Identification - Global (US))
Timeline · 2 updates
-
investigating Sep 09, 2026, 05:46 PM UTC
Between 17:46pm and 17:47pm UTC, we observed an higher error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
-
resolved Sep 09, 2026, 05:47 PM UTC
System is stable
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 03:49 PM UTC
- Resolved
- Sep 01, 2026, 04:22 PM UTC
- Duration
- 33m
Affected: Web (Dashboard)
Timeline · 2 updates
-
investigating Sep 01, 2026, 03:49 PM UTC
Creating or updating Cloudflare no-code workers through the Fingerprint dashboard is encountering errors. Mitigation in progress.
-
resolved Sep 01, 2026, 04:22 PM UTC
The issue has bee resolved, no code worker deployments are working again.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 10:19 AM UTC
- Resolved
- Sep 01, 2026, 12:59 PM UTC
- Duration
- 2h 40m
Affected: Smart Signals (Smart Signals - Global (US))Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)Smart Signals (Smart Signals - Global (US))
Timeline · 2 updates
-
investigating Sep 01, 2026, 10:19 AM UTC
Smart Signals Degraded for Mobile SDK Clients
-
resolved Sep 01, 2026, 12:59 PM UTC
The issue causing degradation has been resolved. We deployed a fix and have confirmed normal performance across affected systems.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 07:16 PM UTC
- Resolved
- Aug 31, 2026, 07:16 PM UTC
- Duration
- —
Affected: Identification (Identification - Global (US))
Timeline · 1 update
-
resolved Aug 31, 2026, 07:16 PM UTC
Between 7:16pm and 7:19pm UTC, we observed an elevated error rate and higher-than-normal latency in our US region for our Ingress endpoint. The system is now stable.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 06:41 PM UTC
- Resolved
- Aug 25, 2026, 07:11 PM UTC
- Duration
- 30m
Affected: Server API (Server API - Global (US))Web (Dashboard)
Timeline · 2 updates
-
investigating Aug 25, 2026, 06:41 PM UTC
We've seen incidents of increased errors and latency in the Server API and Dashboard on us-east-1. We're currently investigating.
-
resolved Aug 25, 2026, 07:11 PM UTC
We observed increased load resulting in higher-than-average latencies. We have confirmed full recovery, and all services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Aug 24, 2026, 02:40 PM UTC
- Resolved
- Aug 24, 2026, 06:29 PM UTC
- Duration
- 3h 49m
Affected: Server API (Server API - Global (US))Web (Dashboard)
Timeline · 2 updates
-
investigating Aug 24, 2026, 02:40 PM UTC
Some customers may be experiencing increased latency and error rates in US-East-1. We're currently investigation the issue.
-
resolved Aug 24, 2026, 06:29 PM UTC
The issue affecting service availability has been resolved. We deployed a fix and have confirmed normal performance across affected systems.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2026, 10:10 PM UTC
- Resolved
- Aug 21, 2026, 11:26 PM UTC
- Duration
- 1h 16m
Affected: Identification (Identification - Global (US))
Timeline · 2 updates
-
investigating Aug 21, 2026, 10:10 PM UTC
We are investigating possible intermittent degraded identification functionality
-
resolved Aug 21, 2026, 11:26 PM UTC
We have identified the issue to be actually a non-issue, and systems are and were stable.
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2026, 04:17 PM UTC
- Resolved
- Aug 14, 2026, 04:58 PM UTC
- Duration
- 41m
Affected: Identification (Identification - Global (US))Identification (Identification - Europe)Identification (Identification - Asia)Web (Dashboard)Management API (Management API)Management API (Management API)
Timeline · 2 updates
-
investigating Aug 14, 2026, 04:17 PM UTC
Sign-ups failing at Management API. The team is investigating.
-
resolved Aug 14, 2026, 04:58 PM UTC
All services are restored to normal operation.
Read the full incident report →
- Detected by Pingoru
- Aug 06, 2026, 12:27 PM UTC
- Resolved
- Aug 06, 2026, 02:25 PM UTC
- Duration
- 1h 58m
Affected: Web (Dashboard)Management API (Management API)Management API (Management API)
Timeline · 2 updates
-
investigating Aug 06, 2026, 12:27 PM UTC
Due to extremely heavy traffic, access to our Dashboard is experiencing issues for some customers. We are investigating and working on mitigation efforts.
-
resolved Aug 06, 2026, 02:25 PM UTC
Issue has been resolved and services are back to normal.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 11:31 PM UTC
- Resolved
- Jul 28, 2026, 11:31 PM UTC
- Duration
- —
Affected: Smart Signals (Smart Signals - Global (US))Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)Smart Signals (Smart Signals - Europe)Smart Signals (Smart Signals - Asia)
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2026, 09:37 PM UTC
- Resolved
- Jul 10, 2026, 12:44 PM UTC
- Duration
- 15h 7m
Affected: Web (Dashboard)
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 08:05 PM UTC
- Resolved
- Jul 07, 2026, 12:35 AM UTC
- Duration
- 4h 30m
Affected: Server API (Server API - Global (US))Web (Dashboard)
Timeline · 1 update
-
investigating Jul 06, 2026, 08:05 PM UTC
Our team is actively investigating the degraded performance of our Search API. We have opened a support ticket with one of our vendors and are working closely with them toward a resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2026, 02:21 PM UTC
- Resolved
- Jun 26, 2026, 02:39 PM UTC
- Duration
- 18m
Affected: Server API (Server API - Asia)
Read the full incident report →
- Detected by Pingoru
- Jun 21, 2026, 03:02 PM UTC
- Resolved
- Jun 21, 2026, 03:31 PM UTC
- Duration
- 29m
Affected: Management API (Management API)
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 11:08 PM UTC
- Resolved
- Jun 02, 2026, 02:02 AM UTC
- Duration
- 2h 54m
Affected: Web (Dashboard)
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 08:01 PM UTC
- Resolved
- Apr 27, 2026, 09:02 PM UTC
- Duration
- 1h 1m
Affected: Server API (Server API - Global (US))
Timeline · 1 update
-
investigating Apr 27, 2026, 08:01 PM UTC
Server API performance in Global (US) is currently degraded. We're investigating the cause and working on remediation.
Read the full incident report →
