Field Nation Outage History

Our team has identified the cause of the delays affecting buyer Flightboard status updates and is actively working on it. Buyers may continue to experience a lag in these visual updates while we implement the solution. We will provide another update as soon as normal system speeds are restored.</...

We are experiencing technical difficulties that are causing real-time data delays for both buyers and providers. As a result, you may notice that various features across the platform are slow to process or update. We appreciate your patience as our engineering team works to restore normal...

We are currently experiencing an outage that is causing failures across multiple features in the platform. We have identified the issue and are working on restoring functionality. We ask that you please hold tight while we work to resolve this.

We have restored the major functionality that was causing the platform outage. We are currently monitoring the recovery.

Major platform functionality has been restored. Email delivery was unavailable for a period of time after the initial platform recovery, but that functionality has now been restored.

We have implemented corrective measures and email delivery performance has significantly improved. The backlog of delayed emails is being processed, and most email traffic is now flowing normally.

We have detected an issue with the email deliverability and we are actively investigating the issue.

We are beginning to see email deliverability has resumed. We are continuing to monitore the issue.

We are currently investigating reports of users receiving rate limiting errors when accessing the site.

We have identified the issue, performing a rollback, and will continue to monitor.

We are investigating reports that the website is not loading

Engineering teams have been alerted and have begun investigating.

We are currently investigating reports that a subset of users are unable to access the Work Opportunities feature on the Marketplace.

We are actively tracking an issue causing incorrect service fee calculations on select work orders, which may temporarily affect expected payout amounts for some providers and service companies. We apologize for the inconvenience and are working to resolve this as quickly as possible.

We are currently experiencing an issue where provider performance scores and metrics are displaying delayed data. Both buyers and providers may notice that recent activity, such as assignments and cancellations, is not yet reflected in these scores. No action is required on your part, and our...

We are investigating an active incident which is causing all integration sandboxes to be unavailable to users.

We are investigated an issue with the Field Nation UI not responding.

We have identified the issue and have performed a rollback and will continue the monitor.

Buyers are are attempting to accept requests from provideres are currently experiencing an error "Unable to assign this work order."

We're continuing to investigate the trigger/cause of the intermittent service outages. Good news is the monitoring worked. 🥳

We've identified the trigger that is causing the condition to occur and we're moving forward on a fix to prevent future occurrence of this type.

We are activly investiagting performance issues on our platform. We will update this status as soon as we have more information.

We are continuing to investigate the root cause of the issue.

We have identified the issues are are taking mitigation tasks to rectify the performance issues.