Is Field Nation down?

We are currently investigating delayed webhook deliveries.

We have idenfied the issue and are appling a change to address it. We will continue to monitor.

We have applied a partial fix to address the issue. Some customers may still see delayed deliveries.

We have applied a fix and webhook delivery should be fully functional. We are still monitoring.

Webhook delivery is fully functional.

We are investigating a display issue on Flightboard. Some buyers may see work orders listed under the wrong status tab, or see alerts on work orders that have already been approved and paid. Work order details and payment records, which come from a separate data source, are not affected and remain accurate. You can confirm a work order’s current status on its details page. Our engineering team is actively investigating. We will post our next update once we have new information.

We have identified a potential cause for the Flightboard display issue and are working to confirm it. Flightboard receives its data through a separate synchronization process from the one used by work order details pages. Our initial findings suggest that some work order status changes may not be syncing to Flightboard correctly, which would explain why some work orders appear under the wrong status tab or show alerts after approval and payment. Work order details pages show the correct status, and payment records remain accurate. Our engineering team is validating this finding, including whether a recent change contributed, and working on a fix. We will post our next update within 1 hour, or sooner if we have new information.

We have provided a temporary fix to re-sync work order data on Flightboard. The correct statuses and alerts should sync up once the update takes effect. Work order details and payment records were not affected. We are monitoring and continuing to work on the root cause.

We have deployed a fix and are seeing improvement in how work orders display on Flightboard.  We are monitoring to confirm full recovery.

All impacted work orders have been fixed, and the updates have been applied to existing records.

Buyers may experience delayed updates or outdated data within dashboard reports and reporting analytics. Core work order workflows remain fully operational, and our team is actively working to resolve the data processing delay.

Still investigating.

we’ve identified the root cause, and we’ll implement a fix as soon as possible.

We’ve identified the issue and are working on deploying a fix.

We are currently working on this issue.

We are preparing some code changes to solve the issue.

A fix has been deployed to resolve the buyer dashboard reporting delay. We are actively monitoring system performance to ensure data processing returns to normal, and reports are progressively updating.

We have implemented a fix for the dashboard reporting delay and are actively monitoring the system to ensure performance stabilizes. Buyers may still see brief delays in report updates while backlogged data processes.

A potential resolution has been deployed for the buyer dashboard reporting issue. We are currently observing performance to confirm full data sync, and all other core platform features remain operational.

We are observing the results of a recently deployed fix for the buyer dashboard reporting issue. Report updates are gradually catching up, and we are tracking system recovery closely to ensure performance returns to normal.

A resolution for the buyer dashboard delay has been applied, and we are currently tracking system performance to confirm full recovery. Reporting data is progressively updating, and all other core features remain fully functional.

We have applied a update to restart the data sync process for buyer dashboard reports. We are currently waiting for the system to process backlogged data and will share another update as soon as reporting metrics fully catch up.

Data processing has been restarted to address the buyer dashboard reporting delay. Most buyer data remains unaffected. We are actively monitoring progress as the system processes the remaining backlog and reporting metrics catch up. We’ll share another update once processing is fully caught up.

The issue affecting Cost and Quality dashboards has been mitigated, and data is now updating normally across the platform.

We have resolved the issue causing delays in buyer dashboard reports, and performance is back to normal. Cost and Quality dashboard metrics are fully updated for the vast majority of users, and we are communicating directly with the small number of buyers who require specific account follow-ups.

Field Nation is currently down, and users can't log in or use the platform on desktop or mobile. We are actively investigating the disruption and working to restore services as quickly as possible. We will provide updates as soon as we have more information.

We applied a fix and are monitoring now

Access to the Field Nation platform has been fully restored for both Buyers and Providers on the web and mobile apps. All features are operating normally, and we are continuing to monitor performance to ensure ongoing stability.

We have identified an issue that is causing some service company managers and dispatchers to be redirected when attempting to view their Opportunities page. We are continuing to investigate.

We have identified the root cause and are working on implementing a fix.

The issue has been resolved