Resolved after 1 hour 44 minutes, affecting Notifications (Communication and Collaboration), on August 13, 2026.
This issue has been resolved and push notifications are being delivered normally. Thank you for your patience.
Affected components
Update timeline
- identified Aug 13, 2026, 07:16 PM UTC
We've detected an issue with push notifications. Providers will not receive push alerts for work orders until this is resolved. Work orders are otherwise unaffected.
- investigating Aug 13, 2026, 08:20 PM UTC
We've identified the cause of the push notification failure and are applying a fix. Providers will not receive push alerts for work orders until this is complete.
- investigating Aug 13, 2026, 08:37 PM UTC
Push notifications are still not being delivered and our team is continuing to investigate.
- resolved Aug 13, 2026, 09:00 PM UTC
This issue has been resolved and push notifications are being delivered normally. Thank you for your patience.
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