Field Nation incident
Flightboard displaying some work orders under incorrect status tabs and alerts
Resolved after 6 hours 50 minutes, affecting Work Orders (Work Orders), on October 15, 2026.
All impacted work orders have been fixed, and the updates have been applied to existing records.
Affected components
Update timeline
- investigating Oct 15, 2026, 11:57 PM UTC
We are investigating a display issue on Flightboard. Some buyers may see work orders listed under the wrong status tab, or see alerts on work orders that have already been approved and paid. Work order details and payment records, which come from a separate data source, are not affected...
- investigating Oct 16, 2026, 04:24 AM UTC
We have identified a potential cause for the Flightboard display issue and are working to confirm it. Flightboard receives its data through a separate synchronization process from the one used by work order details pages. Our initial findings suggest that some work order status changes may...
- investigating Oct 16, 2026, 05:08 AM UTC
We have provided a temporary fix to re-sync work order data on Flightboard. The correct statuses and alerts should sync up once the update takes effect. Work order details and payment records were not affected. We are monitoring and continuing to work on the root cause.
- investigating Oct 16, 2026, 05:34 AM UTC
We have deployed a fix and are seeing improvement in how work orders display on Flightboard. We are monitoring to confirm full recovery.
- resolved Oct 16, 2026, 06:47 AM UTC
All impacted work orders have been fixed, and the updates have been applied to existing records.
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