Fathom Outage History

Fathom is up right now

Pingoru has recorded 50 incidents for Fathom: 10 in the last 12 months and 3 in the last 90 days.

Source: status.fathom.video

50incidents recorded
10last 12 months
3last 90 days
6 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Fathom in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202613 of 744 (0%)
June 202611 of 720 (0%)
July 202600 of 744 (0%)
August 2026141 of 744 (5%)
September 202622 of 720 (0%)
October 202600 of 744 (0%)
November 202600 of 122 (0%)

Incidents, newest first

Notice September 21, 2026 Some calls slow to start and process 6h 55m In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet), Post-Call Processing

Started Sep 21, 2026, 03:26 PM UTC· resolved Sep 21, 2026, 10:21 PM UTC

  1. investigating Sep 21, 2026, 03:26 PM UTC

    We are currently investigating this issue.

  2. identified Sep 21, 2026, 03:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 21, 2026, 08:28 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 21, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 21, 2026, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026 GCP incident impacting application connectivity and performance 1h 35m In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams) and 6 more

Started Sep 01, 2026, 06:33 PM UTC· resolved Sep 01, 2026, 08:09 PM UTC

  1. identified Sep 01, 2026, 06:33 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 01, 2026, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 14, 2026 List meetings endpoint returns an error when the calendar_invitees_domains parameter is provided 1d 16h API

Started Aug 14, 2026, 01:09 AM UTC· resolved Aug 15, 2026, 06:02 PM UTC

  1. identified Aug 14, 2026, 01:09 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Aug 15, 2026, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026 AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted 38m In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet), Post-Call Processing and 1 more

Started Jun 03, 2026, 01:58 PM UTC· resolved Jun 03, 2026, 02:36 PM UTC

  1. identified Jun 03, 2026, 01:58 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 03, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026 AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted 2h 34m In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet), Post-Call Processing

Started May 08, 2026, 01:04 AM UTC· resolved May 08, 2026, 03:38 AM UTC

  1. identified May 08, 2026, 01:04 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 08, 2026, 03:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2026, 03:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2026 Desktop application may have shown "Waiting" while recording was active 38m In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)

Started Mar 19, 2026, 01:31 AM UTC· resolved Mar 19, 2026, 02:09 AM UTC

  1. identified Mar 19, 2026, 01:31 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 19, 2026, 01:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 02:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 9, 2026 Bots unable to join some meetings doing to Zoom API incident. Working with Zoom to identify the root cause 5h 9m In-Call Processing (Zoom)

Started Mar 09, 2026, 04:51 PM UTC· resolved Mar 09, 2026, 10:01 PM UTC

  1. investigating Mar 09, 2026, 04:51 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 09, 2026, 10:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 5, 2026 Some recordings may be slow to complete final transcription 27m In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams) and 6 more

Started Feb 05, 2026, 05:13 PM UTC· resolved Feb 05, 2026, 05:40 PM UTC

  1. investigating Feb 05, 2026, 05:13 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 05, 2026, 05:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 23, 2026 Application unavailable for some customers 1h 8m In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams) and 5 more

Started Jan 23, 2026, 11:39 PM UTC· resolved Jan 24, 2026, 12:48 AM UTC

  1. identified Jan 23, 2026, 11:39 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jan 24, 2026, 12:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 24, 2026, 12:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025 Global Cloudflare Outage 3h 24m In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams) and 7 more

Started Nov 18, 2025, 12:11 PM UTC· resolved Nov 18, 2025, 03:35 PM UTC

  1. investigating Nov 18, 2025, 12:11 PM UTC

    Cloudflare is experiencing a global network outage that impacts Fathom: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. monitoring Nov 18, 2025, 02:50 PM UTC

    Cloudflare has implemented a fix and shifted their status to Monitoring and we are seeing recovery.

  3. resolved Nov 18, 2025, 03:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 17, 2025 Partial recording outage 1h 51m In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)

Started Oct 17, 2025, 05:37 PM UTC· resolved Oct 17, 2025, 07:29 PM UTC

  1. investigating Oct 17, 2025, 05:37 PM UTC

    We are currently investigating this issue

  2. identified Oct 17, 2025, 06:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 17, 2025, 06:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 17, 2025, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 29, 2025 AI provider outage: AI Search is temporarily offline 1h 6m Post-Call Processing

Started Sep 29, 2025, 06:32 PM UTC· resolved Sep 29, 2025, 07:38 PM UTC

  1. investigating Sep 29, 2025, 06:32 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 29, 2025, 06:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 29, 2025, 07:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2025 Some calls may be slow to complete final transcription 2h 17m Post-Call Processing

Started Sep 16, 2025, 08:35 PM UTC· resolved Sep 16, 2025, 10:52 PM UTC

  1. identified Sep 16, 2025, 08:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 16, 2025, 10:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 18, 2025 Recovering calls from incident 1h 22m In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams) and 7 more

Started Jul 18, 2025, 03:21 PM UTC· resolved Jul 18, 2025, 04:44 PM UTC

  1. investigating Jul 18, 2025, 03:21 PM UTC

    We are currently investigating the issue

  2. identified Jul 18, 2025, 03:22 PM UTC

    GCP (Google Cloud Platform) is experiencing a major outage

  3. identified Jul 18, 2025, 03:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 18, 2025, 03:55 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 18, 2025, 04:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 18, 2025, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025 Recovering calls from incident 6h 36m In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), Website, In-Call Processing (Google Meet) and 1 more

Started Jun 12, 2025, 05:58 PM UTC· resolved Jun 13, 2025, 12:34 AM UTC

  1. investigating Jun 12, 2025, 05:58 PM UTC

    We are currently investigating the issue.

  2. investigating Jun 12, 2025, 06:21 PM UTC

    GCP (Google Cloud Platform) is experiencing a major outage

  3. identified Jun 12, 2025, 07:02 PM UTC

    The issue has been identified by our cloud provider and a fix is being implemented

  4. monitoring Jun 12, 2025, 07:09 PM UTC

    Calls are starting to record properly, continuing to monitor

  5. monitoring Jun 12, 2025, 07:10 PM UTC

    Calls are starting to record properly, continuing to monitor

  6. monitoring Jun 12, 2025, 07:17 PM UTC

    Call recording is operational, continuing to monitor and reprocess all calls that occurred during GCP outage

  7. resolved Jun 13, 2025, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 18, 2025 Degraded system performance 1h 8m In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams) and 7 more

Started Apr 18, 2025, 02:59 PM UTC· resolved Apr 18, 2025, 04:08 PM UTC

  1. investigating Apr 18, 2025, 02:59 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 18, 2025, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 18, 2025, 03:53 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 18, 2025, 04:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2025 AI provider outage: some AI Summaries and Action Items failing to generate 1h 12m Post-Call Processing

Started Apr 08, 2025, 03:08 PM UTC· resolved Apr 08, 2025, 04:20 PM UTC

  1. investigating Apr 08, 2025, 03:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 08, 2025, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 08, 2025, 04:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 12, 2025 Notetakers may be slow to or fail to join calls 11m In-Call Processing (Zoom), Google Calendar Sync, HubSpot, In-Call Processing (Microsoft Teams) and 7 more

Started Mar 12, 2025, 02:33 PM UTC· resolved Mar 12, 2025, 02:45 PM UTC

  1. investigating Mar 12, 2025, 02:33 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 12, 2025, 02:39 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 12, 2025, 02:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 12, 2025, 02:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2025 AI provider outage: some AI Summaries and Action Items failing to generate 2h 17m Post-Call Processing, Application Emails

Started Mar 04, 2025, 01:14 AM UTC· resolved Mar 04, 2025, 03:31 AM UTC

  1. identified Mar 04, 2025, 01:14 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 04, 2025, 03:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 28, 2025 AI provider outage: some AI Summaries and Action Items failing to generate 1h 14m Post-Call Processing, Application Emails

Started Feb 28, 2025, 03:15 PM UTC· resolved Feb 28, 2025, 04:30 PM UTC

  1. identified Feb 28, 2025, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 28, 2025, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 28, 2025, 04:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2025 AI provider outage: some AI Summaries and Action Items failing to generate 58m Post-Call Processing, Application Emails

Started Feb 27, 2025, 08:04 PM UTC· resolved Feb 27, 2025, 09:02 PM UTC

  1. identified Feb 27, 2025, 08:04 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 27, 2025, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results and reprocessing affected calls.

  3. resolved Feb 27, 2025, 09:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2025 Some calls may be slow to complete final transcription 12m Post-Call Processing, Application Emails

Started Feb 24, 2025, 02:29 PM UTC· resolved Feb 24, 2025, 02:42 PM UTC

  1. identified Feb 24, 2025, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Feb 24, 2025, 02:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2025 MS Teams notetakers may fail to join or record meetings 1h 41m In-Call Processing (Zoom), In-Call Processing (Microsoft Teams), In-Call Processing (Google Meet)

Started Feb 03, 2025, 01:13 PM UTC· resolved Feb 03, 2025, 02:54 PM UTC

  1. investigating Feb 03, 2025, 01:13 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 03, 2025, 01:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 03, 2025, 01:16 PM UTC

    We are continuing to investigate this issue.

  4. identified Feb 03, 2025, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Feb 03, 2025, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 03, 2025, 02:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 21, 2024 Google Meet notetakers may be slow to or fail to join calls 2h 54m In-Call Processing (Google Meet)

Started Nov 21, 2024, 04:09 PM UTC· resolved Nov 21, 2024, 07:04 PM UTC

  1. investigating Nov 21, 2024, 04:09 PM UTC

    We are currently investigating this issue.

  2. identified Nov 21, 2024, 04:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 21, 2024, 05:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 21, 2024, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →