Fathom incident

Bots unable to join some meetings doing to Zoom API incident. Working with Zoom to identify the root cause

Major Resolved View vendor source →

Fathom experienced a major incident on March 9, 2026 affecting In-Call Processing (Zoom), lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 04:51 PM UTC
Resolved
Mar 09, 2026, 10:01 PM UTC
Duration
5h 9m
Detected by Pingoru
Mar 09, 2026, 04:51 PM UTC

Affected components

In-Call Processing (Zoom)

Update timeline

  1. investigating Mar 09, 2026, 04:51 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 09, 2026, 10:01 PM UTC

    This incident has been resolved.