Fathom incident

AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted

Minor Resolved View vendor source →

Fathom experienced a minor incident on May 8, 2026 affecting In-Call Processing (Zoom) and In-Call Processing (Microsoft Teams) and 1 more component, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:04 AM UTC
Resolved
May 08, 2026, 03:38 AM UTC
Duration
2h 34m
Detected by Pingoru
May 08, 2026, 01:04 AM UTC

Affected components

In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)Post-Call Processing

Update timeline

  1. identified May 08, 2026, 01:04 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 08, 2026, 03:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 08, 2026, 03:38 AM UTC

    This incident has been resolved.