Resolved after 6 hours 55 minutes, affecting In-Call Processing (Zoom) and In-Call Processing (Microsoft Teams) and 1 more, on September 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
In-Call Processing (Zoom)In-Call Processing (Microsoft Teams)In-Call Processing (Google Meet)Post-Call Processing
Update timeline
- investigating Sep 21, 2026, 03:26 PM UTC
We are currently investigating this issue.
- identified Sep 21, 2026, 03:58 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 21, 2026, 08:28 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 21, 2026, 08:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 10:21 PM UTC
This incident has been resolved.
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